Security Guide
Protect your assets on Candy Chain by safeguarding your private keys & seed phrase. Learn why sharing them can lead to irreversible loss & how to stay secure.
Last updated
Protect your assets on Candy Chain by safeguarding your private keys & seed phrase. Learn why sharing them can lead to irreversible loss & how to stay secure.
Last updated
At Candy Chain, the security of your assets is our top priority. As part of our commitment to protecting your investment, we've prepared this guide to help you understand the importance of safeguarding your private keys and seed phrase.
A private key is a critical component of your digital wallet. It acts as a unique identifier, granting you access to your funds within the Candy Chain blockchain. Here's why you should never share your private keys:
Control Over Funds: Your private key is the only way to access and control your funds. If someone else has your private key, they have complete control over your assets.
Irreversible Damage: If you lose control of your private key, there's no way to regain access to your funds. It could lead to a permanent loss.
Potential Scams: Criminals often ask for private keys to access and steal funds. Sharing this key with anyone, even someone claiming to represent Candy Chain, can lead to theft.
A seed phrase, also known as a recovery phrase or mnemonic phrase, is a set of words that can be used to recover your private key. It's just as sensitive as the private key itself. Here's why you should never share your seed phrase:
Access to Multiple Wallets: Your seed phrase might provide access to all the wallets derived from it. Sharing it can provide others with control over multiple accounts.
Phishing Risks: Scammers may disguise themselves as support agents and ask for your seed phrase. Candy Chain will NEVER ask for this information.
Irrecoverable Loss: If you share your seed phrase and someone misuses it, you could lose all your assets without any chance of recovery.
Ignore Unsolicited Communications: Always ignore messages or emails claiming to be from Candy Chain support asking for private keys or seed phrases. Reach out to us directly at support@candychain.com if you need assistance.
Use Secure Storage: Store your private keys and seed phrase securely, such as in a hardware wallet or secure offline location. Avoid storing them digitally where they can be hacked.
Enable Two-Factor Authentication (2FA): Utilize 2FA wherever possible to add an additional layer of security.
Stay Informed: Keep up-to-date with security practices by regularly visiting our official docs.
Remember, your private keys and seed phrase are your responsibility. By following these guidelines, you can ensure the safety of your assets within the Candy Chain ecosystem. If you have any concerns or need assistance, don't hesitate to contact us at support@candychain.com.
